Archives: FAQ

How can I recover lost cards or categories after synchronization?

The issue may arise if the wrong option was selected during the initial connection to the Google Drive account in the process of synchronization. You can always restore the previous information since the application creates a local copy of the data before each synchronization. To do this:    1. Go to the application settings.2. Select […]

How to enable DeepL translation?

All translations will be taken on your behalf and for that you need to get DeepL API Free key (API key is a text string, which will be provided by DeepL SE to you. You can translate with that key the 500,000 character/month for FREE). Please follow this link DeepL API Free. Please note: that […]

How to find GPA number?

Sometimes you have the questions regarding your purchase and in order to identify your purchase, we need to know your Google account, which you have used for the purchase and GPA number. Normally, you can get GPA number in two possible ways: from Email, which you got from Google right after purchase from Google Pay […]

Before the pronunciation worked, now all voices didn’t work

Problem: I can see a lot of voices in the app, but none of them work. The possible issue is related to the “Google Speech Services” module and normally happens on Samsung devices with Android 12.   Go to Android settings -> General management -> Text-to-speech In the Text-to-speech settings window:   Select “Preferred engine” as […]